Summarize Interview
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
Install
npx skills add phuryn/pm-skills --skill summarize-interviewgit clone --depth 1 https://github.com/phuryn/pm-skills.git /tmp/pm-skills
mkdir -p ~/.claude/skills
cp -r /tmp/pm-skills/pm-product-discovery/skills/summarize-interview ~/.claude/skills/summarize-interviewPersonal skills live in ~/.claude/skills. Use .claude/skills in a project folder to share a skill with your team.
From the SKILL.md
## Summarize Customer Interview Transform an interview transcript into a structured summary focused on Jobs to Be Done, satisfaction, and action items. ### Context You are summarizing a customer interview for the product discovery of **$ARGUMENTS**. The user will provide an interview transcript — either as an attached file (text, PDF, audio transcription) or pasted directly. Read any attached files first. ### Instructions 1. **Read the full transcript** carefully before summarizing. 2. **Fill in the summary template** below. Use "-" if information is unavailable. Replace numeric values with qualitative descriptions if needed (e.g., "not satisfied"). 3. **Use clear, simple language** — a primary school graduate should be able to understand the summary. ### Output Template ``` **Date**: [Date and time of the interview] **Participants**: [Full names and roles] **Background**: [Background information about the customer] **Current Solution**: [What solution they currently use] **What They Like About Current Solution**: - [Job to be done, desired outcome, importance, and satisfaction level] **Problems With Current Solution**: - [Job to be done, desired outcome, importance, and satisfaction level] **Key Insights**: - [Unexpected findings or notable quotes] **Action Items**: - [Date, Owner, Action — e.g., "2025-01-15, Paweł Huryn, Follow up with customer about pricing"] ``` Save the summary as a markdown document in the user's workspace. --- ### Further Reading
Details
- Skill name
summarize-interview- Repository
- phuryn/pm-skills
- Path
pm-product-discovery/skills/summarize-interview/SKILL.md- License
- MIT
- Repo updated
- 29 October 2026
FAQ
What does the Summarize Interview skill do?
Summarize a customer interview transcript into a structured template with JTBD, satisfaction signals, and action items. Use when processing interview recordings or transcripts, synthesizing discovery interviews, or creating interview summaries.
How do I install the Summarize Interview skill?
skills CLI (Claude Code, Cursor, Codex and more): npx skills add phuryn/pm-skills --skill summarize-interview. Skills go in ~/.claude/skills (personal) or .claude/skills (project), and Claude loads them automatically when a task matches the description.
Is Summarize Interview popular?
It lives in phuryn/pm-skills, which has 27,559 GitHub stars and 2,851 forks, and is included in 3 curated skill lists.
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