Zendesk

Interact with Zendesk Support via CLI - search tickets, view details, analyze metrics, manage users/organizations, and update tickets. All responses are saved locally for efficient jq querying. All Zendesk content is screened for prompt injection (regex, semantic, and LLM-based) and wrapped with security markers before reaching the LLM.

8 stars 5 forksAI, LLMs & Agents

Install

skills CLI (Claude Code, Cursor, Codex and more)

npx skills add andmarios/zendesk-skill --skill zendesk

Manual install

git clone --depth 1 https://github.com/andmarios/zendesk-skill.git /tmp/zendesk-skill
mkdir -p ~/.claude/skills
cp -r /tmp/zendesk-skill/. ~/.claude/skills/zendesk

Personal skills live in ~/.claude/skills. Use .claude/skills in a project folder to share a skill with your team.

From the SKILL.md

# Zendesk CLI Skill

A command-line interface for comprehensive Zendesk API integration. Run commands via `uv run zd-cli <command>` in the skill directory.

> **Running commands**
>
> - **Installed (recommended):** `uvx zd-cli <command>`
> - **Development (cloned repo):** `uv run zd-cli <command>` from the repo directory
> - **Missing `uvx` or `jq`:** suggest the user install them (macOS: `brew install uv jq`)
>
> Never use bare `python3 zd-cli` — dependencies won't be available. All examples below use `uv run zd-cli`; substitute `uvx zd-cli` if running outside the repo.

## Quick Start

```bash
# Test authentication
uv run zd-cli me

# Search tickets
uv run zd-cli search "status:open priority:urgent"

# Get ticket details
uv run zd-cli ticket-details 12345

# Query saved response (path shown in command output)
uv run zd-cli query <temp>/zd-cli-<UID>/ticket_details_xxx.json -q comments_slim
```

## Key Concepts

### Save First, Query Later

All API responses are automatically saved to `<temp>/zd-cli-<UID>/` (system temp directory) with:
- **Metadata**: Command, parameters, timestamp, item count
- **Structure**: Auto-extracted schema showing field types
- **Suggested queries**: Command-specific jq queries
- **Data**: Full API response

**Workflow pattern:**
1. Run a command (e.g., `uv run zd-cli ticket-details 12345`)
2. Response saved to a JSON file (path shown in output)
3. Use `uv run zd-cli query <file> -q <query_name>` to extract specific data

Read the full skill on GitHub

Details

Skill name: zendesk
Repository: andmarios/zendesk-skill
License: MIT
Repo updated: 23 October 2026

FAQ

What does the Zendesk skill do?

How do I install the Zendesk skill?

skills CLI (Claude Code, Cursor, Codex and more): npx skills add andmarios/zendesk-skill --skill zendesk. Skills go in ~/.claude/skills (personal) or .claude/skills (project), and Claude loads them automatically when a task matches the description.

Is Zendesk popular?

It lives in andmarios/zendesk-skill, which has 8 GitHub stars and 5 forks.

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