Servicenow AI MCP Server: Install & Setup

Install Servicenow AI in Claude Code

Remote URL

Claude Code

claude mcp add --transport http servicenow-ai https://{servicenow_mcp_ai_host}/mcp

mcp.json (Claude Desktop, Cursor, VS Code, Windsurf)

{
  "mcpServers": {
    "servicenow-ai": {
      "url": "https://{servicenow_mcp_ai_host}/mcp"
    }
  }
}

npm

Claude Code

claude mcp add servicenow-ai -e SN_INSTANCE=... -- npx -y servicenow-mcp-ai

mcp.json (Claude Desktop, Cursor, VS Code, Windsurf)

{
  "mcpServers": {
    "servicenow-ai": {
      "command": "npx",
      "args": [
        "-y",
        "servicenow-mcp-ai"
      ],
      "env": {
        "SN_INSTANCE": "..."
      }
    }
  }
}

MCP Bundle (.mcpb)

Claude Code

curl -LO https://github.com/IvanBBaev/servicenow-mcp-ai/releases/download/v3.1.1/servicenow-mcp-ai-3.1.1.mcpb

mcp.json (Claude Desktop, Cursor, VS Code, Windsurf)

Download servicenow-mcp-ai-3.1.1.mcpb and double-click it to install in Claude Desktop.

MCP Bundles install in one click in Claude Desktop. Download the file, then open it.

Replace each ... with your own value.

Frequently asked questions

What does the Servicenow AI MCP server do?

ServiceNow MCP server — 100 tools over the full REST surface, every auth method, flows, diagrams.

Is the Servicenow AI MCP server free?

Yes, most likely. Open source and no paid account or API key is mentioned in the listing. Check the provider for current pricing.

Does Servicenow AI run locally or remotely?

Local + Remote. Can run locally or be used as a hosted remote server.

How do I add Servicenow AI to Claude Code?

Run: claude mcp add --transport http servicenow-ai https://{servicenow_mcp_ai_host}/mcp

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