Freshdesk MCP Server: Install & Setup

Install Freshdesk in Claude Code

Remote URL

Claude Code

claude mcp add --transport http pipeworx-io-freshdesk https://gateway.pipeworx.io/freshdesk/mcp

mcp.json (Claude Desktop, Cursor, VS Code, Windsurf)

{
  "mcpServers": {
    "pipeworx-io-freshdesk": {
      "url": "https://gateway.pipeworx.io/freshdesk/mcp"
    }
  }
}

npm

Claude Code

claude mcp add pipeworx-io-freshdesk -- npx -y @pipeworx/mcp-freshdesk

mcp.json (Claude Desktop, Cursor, VS Code, Windsurf)

{
  "mcpServers": {
    "pipeworx-io-freshdesk": {
      "command": "npx",
      "args": [
        "-y",
        "@pipeworx/mcp-freshdesk"
      ]
    }
  }
}

Frequently asked questions

What does the Freshdesk MCP server do?

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

Is the Freshdesk MCP server free?

Yes, most likely. Open source and no paid account or API key is mentioned in the listing. Check the provider for current pricing.

Does Freshdesk run locally or remotely?

Local + Remote. Can run locally or be used as a hosted remote server.

How do I add Freshdesk to Claude Code?

Run: claude mcp add --transport http pipeworx-io-freshdesk https://gateway.pipeworx.io/freshdesk/mcp

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